Pandora Premium for U.S. Military Servicemembers Terms & Conditions
Effective as of April 1, 2019
- The Military Discount requires eligibility verification in order to obtain it. You maintain the Military Discount so long as you remain an Eligible Servicemember, maintain valid payment information on your account, and do not cancel your Military Discount Subscription.
- Military Discount Subscriptions, like other Pandora Subscriptions, renew until cancelled. You may cancel your Military Discount Subscription by following these instructions.
- There are no refunds or partial month credits for cancellations. If you upgrade an existing Pandora Plus Subscription with a Military Discount, you will be charged a prorated amount. If you have an existing Pandora Premium Subscription, the Military Discount Fee will take effect at the beginning of your next billing cycle.
Pandora makes this offer for a discounted Subscription for Pandora Premium to Eligible Servicemembers ("Military Discount") subject the these offer terms and conditions ("Military Offer Terms"). These Military Offer Terms incorporate the Pandora Subscription Terms by reference, supplement them, and control in the event of a conflict between these Military Offer Terms and the Subscription Terms as it relates to the Military Discount. Terms capitalized and used but not defined in these Military Offer Terms have the meaning assigned to them in the Subscription Terms.
1. Eligibility & Verification.
In order to qualify for a Military Discount, you must meet the Eligibility Requirements set forth in the Subscription Terms in addition to being either a member in any branch of the U.S. military in the capacity of active duty, retiree, veteran, national guard, or reserve, or such member's dependent, such as a spouse or child under the age of 18, as verified by our Verification Vendor ("Eligible Servicemember(s)").
In order to determine your status as an Eligible Servicemember, we require that you provide us with certain information regarding your military service or affiliation (the "Verification Information"). We utilize SheerID Inc. (our "Verification Vendor") to collect and process this Verification Information, which includes your name, military affiliation, email address, and date of birth. In some cases, our Verification Vendor may request additional documentation to establish your servicemember status, such as a U.S. government-issued military ID, U.S. Title 10 active duty order, or discharge record. Your status as an Eligible Servicemember commences on the date confirmed by our Verification Vendor and remains valid until (i) you cancel your Military Discount Subscription, or (ii) we request that you re-verify your status with our Verification Vendor. You acknowledge and agree that Pandora and our Verification Vendor may process, share, store, and use your Verification Information consistent with the terms of our respective privacy policies (Pandora, SheerID Inc.).
Except as provided in Section 4 below, the Military Discount is available for as long as you remain an Eligible Servicemember ("Discount Period"). The Discount Period commences on the first date you (i) are verified as an Eligible Servicemember by our Verification Vendor, (ii) elect the Military Discount, and (iii) provide and/or confirm valid payment information. The Discount Period terminates if you (x) cancel your Military Discount Subscription, (y) fail to maintain valid payment information, or (z) fail to remain an Eligible Servicemember in the event we have requested that you re-verify your status with our Verification Vendor. You may regain the Military Discount Subscription if you are able to re-verify your status as an Eligible Servicemember and provide and/or confirm valid payment information.
If you have an existing Subscription, you will either be charged a prorated amount if your current Subscription Fee is less than the Military Discount Fee (such as in the case of Pandora Plus) or otherwise the Military Discount Fee will take effect on your next billing date.
3. Cancellation; Refunds.
You may cancel your Military Discount Subscription at any time by following the instructions set forth in Section 6 of the Subscription Terms. You acknowledge that Pandora offers no refunds or credits for partial monthly Subscriptions.
4. Changes in Fees; Availability of Military Discount.
Pandora reserves the right, consistent with Section 10 of the Subscription Terms, to change the Fee charged for the Military Discount, or to modify or cease offering the Military Discount at any time in its sole discretion. In the event Pandora ceases to offer the Military Discount, Pandora is under no obligation to permit any further Subscriptions for the Military Discount.